Notation based on the Act on Specified Commercial Transactions (特定商取引法に基づく表記)
1. Name of Business
GRX Consulting
Gregory Glanzmann (グランツマン・グレゴリー)
2. Location
Shizuoka Prefecture, Numazu City, Ashitaka 441-1239
静岡県沼津市足高441-1239
3. Phone Number
We will disclose the phone number without delay upon request.
4. E-Mail
connect@grx.ch
5. Representative
Gregory Glanzmann (Founder)
6. Fees & Charges
As part of our online purchases, we offer the option of online payments through Stripe. Stripe charges are included in the transaction price, however any other banking fees incurred are to be covered by the customer. For digital products and services, there are no physical shipping fees, as delivery is conducted purely digitally. In case of purchases outside of our online shop, fees will apply based on a separate agreement on travel expenses e.g.
7. Exchanges & Returns
GRX Consulting does not offer returns for completed purchases or services that have already been partially provided. In case of customer complaints, these are to be directed to connect@grx.ch no later than 24 hours after the time of purchase. Complaints will be evaluated on their merits individually.
8. Delivery
For the digital services purchases GRX Consulting will contact you within 2 business days to agree on a slot for the execution of required briefing calls. In general delivery of concepts (depending on the product purchased) can be expected within 7-10 business days, however GRX Consulting will agree with the customer on the final delivery date within 2 business days.
9. Payment
Payment for the Services purchased is made via Stripe immediately at the time of purchase. Other payment methods are based upon individual agreement and are required before the commencement of services.
10. Prices
The prices for products and services are displayed on the GRX Store (https://www.grx.ch/store) alongside each product. Price include the necessary taxes and fees required.